Kaizen Institute

Kaizen Institute is a consulting and training organization founded in 1985 by Masaaki Imai, who popularized the KAIZEN continuous improvement philosophy outside Japan. The firm works directly with client teams to redesign processes and build daily improvement habits, covering manufacturing operations, maintenance, supply chain, office processes and product development. It also runs Lean Six Sigma training and benchmark study tours to Japan. Its global operations office is in Zug, Switzerland, and it lists offices in more than 40 countries across Europe, the Americas, Africa, Asia and the Middle East, serving over 45 sectors.